Privacy Policy

At West African Clearing House, we respect your privacy and are committed to protecting your personal and business information. This policy explains how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

We may collect:

Personal/Business Details: Name, contact info, tax ID, financial history.
Transaction Data: Account activity, payment records, credit/debit card usage.
Digital Footprints: IP addresses, device info, cookies (via our website/app).
Third-Party Data: Credit reports, fraud alerts, or public records (as permitted by law).

2. How We Use Your Information

To provide, improve, and personalize our banking services.
To verify identity, prevent fraud, and meet legal obligations.
To communicate with you about accounts, offers, or security updates.
For internal analytics (e.g., risk assessment, product development).

We do not sell your data. We may share it only:

With trusted partners (e.g., payment processors, credit bureaus) to deliver services.
For legal/compliance reasons (e.g., subpoenas, anti-money laundering laws).
With your consent (e.g., loan applications with co-signers).

4. Your Rights & Choices

Access/Correct Data: Request a copy of your info or update inaccuracies.
Opt Out: Unsubscribe from marketing (account alerts still required).
Security: Use multi-factor authentication and alert us to suspicious activity.

5. Security Measures

We employ encryption, firewalls, and regular audits to protect your data. However, no system is 100% secure—promptly report any concerns.

6. Updates & Contact

We may update this policy periodically (check our website). Questions?